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Question: Norton anti virus not starting up after being infected with internet security 2010?

(Posted by: Rita Poon on 2010-02-08 04:29:11)

My computer was recently infected with internet security 2010, after trying a few online guides to remove the virus i do seem to have been succsesful, the icon has dissapeared and the pop- ups have stoped, howver theres one programme i can no long start up, which is norton anti- virus. Any ideas on why this might be happening? Thank you

Posted by: mike H on 2010-02-08, 04:40:39

The virus has probably disabled it and its still remains disabled - goto add/ remove programs and then you should see a repair option for it which will re-enable it

Posted by: Sly_Old_Mole on 2010-02-08, 04:34:53

Try: 1. run: norman.com/ support/ support_tools/ 77201/ en 2. do a free online scan: quickscan.bitdefender.com/

Posted by: Prabin P B on 2010-02-08, 04:40:20

I dont recommend you to use Norton, I recommend you to use BitDefender which has been choosen as number 1 by several ratings. Use it and update it. Your system will be clean.The things which affected your computer is rootkits. Use RootKitRevealer to tackle it. Also use Malware Bytes for extra security. If you have an internet connection use a firewall instead of windows firewall.

Posted by: Michel on 2010-02-08, 06:10:27

Uninstall and reinstall norton

Posted by: joey kong on 2010-02-08, 06:30:37

1st thing nortan sucks no offence but its so well know that most viruas makers make them to get around it.. ok to fix it get superaintispyware this should find and remove the stuff that nortan dident get rid of becuse the viruas is hiding some ware still dissabeling nortan so download superanitspyware and run a full scan make shure to check all the boxs this shouled work go to my youtube for more help with superaintispyware youtube.com/ turdbug superantispyware.com/